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Have a Question?
We’d love to hear your questions and help provide solutions for you.
Drop us a line
afterglowbodyandbeauty @gmail.com
Give us a call
and leave a voicemail
+61 431 415 851
Be your own kind of beautiful
Natural, healthy & professional
Spa & body treatments
Questions
Frequently asked questions
We ship Australia wide. International post is currently unavailable at this time.
If your items are all in stock, your parcel is picked and packed within 24hrs. Shipping to you can take anywhere from 1 – 7 business days depending on your location. During peak seasons and in busy times, AusPost deliveries may take longer.
We thank you for your patience. Your order is tracked with AusPost. Once we dispatch your order, the only way for us to track your parcel is with the unique tracking code registered. During peak times, such as Christmas, post may take longer than usual. If you have been waiting longer then 7 business days please contact us.
VISA gift cards are accepted through the EFTPOS payment portal.
Using the Fresha app, you can easily book an appointment time that works for you! https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.fresha.com%2Fbook-now%2Fally-mena-beauty-diftizsd%2Fservices%3Flid%3D383782%26eid%3D1087716%26pId%3D20403%26fbclid%3DIwZXh0bgNhZW0CMTAAAR3Vr2fPk_pz3sce1pKh7zP_enLAoyaBKTL44ZdOVxSkRKI6YirnA264aH8_aem_jZhK6ccLt5jRZGGSzW-7XA&h=AT3_DrpJzz9LuT15fOwoHuWrxcNWbi-GTmhFLJu4W_5DEUb7zwNLTFM_xMY7iIf_EBUncuF5mlpcAsQaODI-tj2ODhbE6SjBKRm9Dd7eD-FGE6ncaeE2byt_JN9eAPLHn5capQ
If there are no available times in the week you are looking at, please contact us directly to arrange an appointment that suits your schedule. TEXT 0431 415 851
We are based in Logan, QLD. We travel locally within the Logan city council region. If you require an appointment outside of this area, you may attract a travel fee which is distance based. Please enquire directly to receive an accurate quote. TEXT 0431 415 851
Life happens – We know that all too well! To avoid disappointment, confusion and other clients missing out we require a minimum of 24hrs cancellation or rescheduling notice. However, if your appointment is cancelled or rescheduled less than 24hrs prior, you will be charged a 50% fee. In the event of a No Show, you will be charged 100% of your appointment fee.
We do not offer any refunds on any services performed. However, if you do have any issues regarding the beauty services you have received, please contact us directly on 0431 415 851, with no more than 3 days of your service being completed. I will be more than happy to offer you a “fix-up” appointment within 48hrs, to work with you to achieve a more desired outcome. You will be ineligible if there is lack of aftercare evident or poor return communication.
Absolutely! We love being a part of your special occassion, girls night in or pamper party. Please TEXT 0431 415 851 to arrange a time to discuss your appointment over the phone.
